Meeting Newz Nov/Dec 2023

Connect ing the bus iness events indust r y for over 30 years The Business Events Expo Hawke's Bay Auckland Dreamtime Adelaide Australian Islands NOVEMBER/DECEMBER 2023 2023

Contents meeting newz is registered as a magazine and is published by Tourism Media Group Ltd, 4/1 Montrose Terrace, Mairangi Bay, PO Box 65343, Mairangi Bay, Auckland, 0754 Website: Publisher: Tourism Media Group Ltd. email: Advertising: Terry Holt Phone: 021 042 8232 email: Advertising: Paul Hailes Phone: 021 217 3628 email: Regular contributors: Stu Freeman, Anabel Darby, Shannon Williams, Brad Foster Design and production: Gary Covich email: Printing: Centurion Print ISSN 1172- 5893 (Print) ISSN 2703-1942 (Online) Additional photos by [NOTE F ROM THE PUBL I SHE RS Front cover: Viaduct Events Centre Photo David St George © Tourism Media Group. All rights reserved For any enquiries regarding the upcoming features please contact Terry: or Paul: January February 2024 • Taranaki • Palmerston North • Whanganui • Australia • AIME Preview • PCOA Review March April 2024 • Bay of Islands/Waitangi • Northland/Whangarei • Queenstown and Southern Lakes • Australia • Pacific update • AIME 2023 Review May June 2024 • Dunedin • Central Otago • Hamilton/Waikato • MEETINGS Preview Magazine July August 2024 • Wellington • Southland/Fiordland • West Coast • Team Building • Australia September October 2024 • Bay of Plenty • Rotorua • Taupo • Australia • MEETINGS Review • Incentive Travel & Events Note from the publishers... Features The Business Events Expo 10 Hawke’s Bay 14 Auckland 29 Dreamtime Australia 42 Regular Features News 4 People on the Move 24 Social Scene 26 & 27 Industry Insights NZ Business Events Week 21 NZEA 28 Australia Islands 44 AIME Knowledge Program 46 BEIA Column 48 Coast Group Series 50 Paul, Terry and Gary November December 2024 • Christchurch & Canterbury • Nelson Tasman • Marlborough • The Business Events Expo • AIME 2025 preview • Company Profiles • Australia Features subject to change THAT’S AWRAP! BRINGON 2024 Upcoming Meeting Newz 2023/24 features What a year it’s has been. They say time flies when you are having fun and we really have enjoyed connecting with many of our regions and suppliers over the year and bringing you all the latest news and feedback. The inaugural Business Events Expo was held in late November and we are extremely proud and pleased with the turnout and the feedback we have had so far. It was a big effort to put it all together and we could not have done it without all of our supporting partners and sponsors. After 40 days of negotiation the formation of a coalition government is now in place. Robust discussions made it a lengthy wait but we now welcome Matt Doocey as new Minister for Tourism and Hospitality. The whole team are looking toward to winding down in the next couple of weeks and then we will be back into mid January bringing you all the latest news from the industry. In this edition of Meeting Newz our cover story focuses on the Business Events Expo held at Viaduct Events Centre, we visit the Auckland region and learn more about the Hawke's Bay. We have an AIME Knowledge Program preview and also a review of New Zealand's inaugural Business Events week along with the recent BEIA Conference. Plus we take a look at Australia's premium incentive showcase, Dreamtime Australia. As always, we keep you informed with the latest industry news, events, social scene and people on the move. And of course we bring you the latest happenings from our key partners BEIA and NZEA. We wish all our readers a very merry Christmas, a happy new year, be kind and safe and see you in 2024. Put the coffee on and enjoy the read. [2] meeting newz [november december] 2023

0800 4 633 846 *TERMS AND CONDITIONS APPLY $199.00 INCL GST NZD Book a conference or event for June, August, October or November 2024 before 31 December 2023 and enjoy a room rate* of only in 2024 Rotorua Make it happen at MillenniumHotel Plus receive 50%offMokoia Room venue hire.

[I NDUSTRY NEWS Conference & Events Step away from the day to day and make the most out of our venue space where your team can focus on fostering connections and achieveing buisnesses objectives. Enquire via our website or call us on 03 443 0017 A sample survey shows that more than 90% of attendees gave the event either a four or five-star rating (out of five). Paul Hailes, director of organising company Tourism Media, says initial feedback generated on the event’s app Business Events Expo debut ticks all boxes shows wide approval of the expo’s format and general approach. More than 205 qualified buyers attended the event, contributing to an overall attendance of 460 when trade visitors, exhibitors and media were taken into account. “Early feedback from visitors is that they valued meeting a variety of suppliers from New Zealand and overseas under one roof and that they gained plenty of inspiration and new ideas from the expo,” adds Hailes. Dates have been set for 2024, with the expo back at Viaduct Events Centre on Tuesday 19 November. Read more about the expo on page 10. Piecing things together with Verve The inaugural Business Events Expo, held at Viaduct Events centre in Auckland on 21 November generated an overwhelmingly positive response. Verve invited buyers at the Business Events Expo to get their creative juices running with LEGO bricks. CEO Terri van Schooten says visitors to the Verve stand could grab a bag with random pieces of LEGO and do their stuff. “It’s an example of a team activation we have recently done for a client,” she adds. Three winners for the most creative constructions each won a bottle of Veuve Cliqout. They were Annie Chant from Rural Leadership Trust; Deb Turton, Warehouse Group and Burke Karl, Franchise Association. Business Events Industry welcomes new government Following the formation of New Zealand's new coalition government the business events industry is calling for all-of-government recognition for the sector. Business Events Industry Aotearoa chief executive, Lisa Hopkins says the industry straddles a broad variety of ministerial portfolios. “New Zealand's business events industry impacts not just tourism, but diverse industries and government departments. Our sector has immense potential to influence New Zealand's economic and social indicators, and our global reputation as an exceptional world-class destination,” she says. “We want to work with government to support the sector, enabling it to increase its reach and potential, but, most importantly, realise the positive impact the sector plays in delivering outcomes for New Zealand and New Zealanders. “We have a comprehensive briefing document for the incoming Ministers and we welcome Matt Doocey as the new Minister for Tourism and Hospitality, along with Melissa Lee - Economic Development Minister, Todd McClay – Trade Minister, and Erica Stanford – Immigration Minister. “While BEIA recognises it plays a critical role within the tourism ecosystem, our association will proactively engage with Ministers and their policy advisors of many portfolios, including Trade, Immigration, Foreign Affairs, Health, and Economic Development. Business Events is one of Tourism New Zealand's top four strategic markets. Verve’s Jacob Przybylski and Terri van Schooten invite Janette Lewis, Altus Industrial & Window Systems to get creative with LEGO [4] meeting newz [november december] 2023

[I NDUSTRY NEWS Christchurch is to host 300 leading international scientists for CRISPR 2025, the first time the genome biology conference has been held in the Southern Hemisphere. The successful conference bid was supported by ChristchurchNZ Business Events, and led by Professor Peter Fineran from the Department of Microbiology and Immunology at the University of Otago School of Biomedical Sciences. The event will take place across four days, from 16 to 20 February 2025, at Te Pae Christchurch Convention Centre. Te Pūkenga and Massey University Te Kunenga ki Pūrehuroa have won their joint bid to host the International Council for Open and Distance Education’s (ICDE) 30th World Conference in Wellington in 2025. The win was announced at this year’s ICDE World Conference in Costa Rica. Dr Mark Nichols, event Co-Chair representing Te Pūkenga and ICDE Board member, says hosting this international ICDE event will put Te Pūkenga and Massey University’s innovative work in broadening access to tertiary education on the world stage. “Many of the open universities represented across the ICDE global membership have student numbers greater than the entire New Zealand tertiary sector.” “Internationally, the trend is toward increasingly available, time independent Head of ChristchurchNZ Business Events, Megan Crum says this is an exceptional win for Christchurch. “We are thrilled to be chosen as the first city in the Southern Hemisphere to host this prestigious event. “These international CRISPR researchers are set to share their knowledge and build networks with our local researchers to create significant legacy outcomes for our region, and for the world. “The chance to explore our city and region will also be a big drawcard for delegates,” Crum says. solutions to learning where providers ensure they remove or reduce barriers to place, pace, and access. The small, distributed population of Aotearoa makes open and distance learning a key feature of our ako (learning and teaching) provision.” Business Events Wellington manager Irette Ferreira says the win aligns with the city’s strength in the education sector. Wellington is home to several internationally recognised universities and tertiary institutions, as well as being close to the Open Polytechnic business division of Te Pūkenga and Massey University, where Aotearoa New Zealand’s leaders in open and distance learning are based. “Hosting a conference focused on removing barriers to education also directly supports the city’s Economic Wellbeing Strategy which identifies lifelong Christchurch wins 2025 biology conference Conference win underlines Wellington's open learning opportunities Martin Snedden CNZM is the new Independent chair of Business Events Industry Aotearoa (BEIA). BEIA chief executive, Lisa Hopkins says the board is excited to have Snedden agree to head the industry's flagship organisation. “We are delighted to have Martin join the industry, as we head into a new era for New Zealand's business events presence on the world stage,” she says. He takes on the position previously held by Steve Armitage, who is now CEO of Hospitality New Zealand. Hopkins says the work of BEIA has grown and developed under Armitage's leadership over the past two years. “The industry will be forever appreciative of Steve's guidance during this crucial crisis and recovery period for our industry sector.” Martin Snedden says he is thrilled to be taking on a new challenge leading an industry sector which encompasses tourism, economic development, social and environmental issues. “I am excited to be working with the BEIA board, Lisa and her team and look forward to gaining many new insights, and to sharing my experience with this engaged and passionate industry,” Snedden says. BEIA board to be chaired by Martin Snedden learning and online learning as important components in the development of Wellington’s future labour market.” The biennial event will take place at Tākina Wellington Convention & Exhibition Centre in November 2025 and attract more than 800 international leaders in the field of open and distance learning to New Zealand’s capital. [6] meeting newz [november december] 2023

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[I NDUSTRY NEWS ICMS growing business events for Christchurch Professional conference organiser (PCO) ICMS Australasia, which opened a Christchurch office in March this year, has a strategy to grow the event pie for the benefit of the entire industry and local suppliers. In Australia in the last financial year (July 2022-June 2023), the company managed 16 conferences with delegate attendance of just over 12,000 and direct event spend of approximately A$20 million. The event spend was shared by more than 300 Australian event industry suppliers including venue operators, AV specialists, caterers, speakers and entertainers, indigenous performers, exhibition builders, printing companies, and many more. ICMSA owner and managing director, Emma Bowyer, says those who work in the events business know that managing conferences successfully has never been achievable with a silo mentality. “It takes a village to run a quality conference and that’s what our goal is in Christchurch and New Zealand,” she says. “Since opening our office we have constructed a great team led by Karen Hamilton. We have now had confirmation of management of a number of events and we are going to be working with local suppliers to help us deliver these successfully.” A big ‘dose of gumption’, demand from clients and support from suppliers are all factors in Motive Events’ success, let alone survival, over the past three years, the company’s directors say. Motive’s ‘Three-Esta Fiesta’ was held at The Boathouse, Park Hyatt Auckland in late October with around 60 customers and industry partners joining the team in celebration. Director Simon Coxhead says the company took shape when clients started calling and asking about putting on business events, despite the Covid pandemic being in its full throes. “We all sat down and realised we had a number of clients between us who could see the light at the end of the tunnel,” Coxhead says of himself and fellow directors Jenny Walsh and Duane Alvares. He says the initial months were spent ‘buying electronics’, setting up systems and building the Motive brand. By necessity almost all of the events managed in the first year or so were domestic, but Coxhead says the company has recently seen a definite uptick in movements offshore. “We see ourselves as a connective agency – reward and recognition is still an important element but incentives also tend to have educational components, connections with suppliers and meaningful networking built into the programmes. “Our name sums us up – we deliver the motive for our clients and we find a solution to suit the event brief, whatever that may be.” Providing the Motive – three years on Te Pae Christchurch Convention Centre has been awarded the 2023 Skål International Sustainable Tourism Award in the Community and Government Projects category. Te Pae Christchurch general manager, Ross Steele says he is incredibly proud of this international recognition. “This award is a credit to the entire Te Pae Christchurch Convention Centre team and their commitment to foster a culture of environmental excellence. “Sustainability is a key operational pillar for Te Pae Christchurch and an area our whole team is passionate about. We view all significant decisions through an environmental lens and are driven to provide world class sustainable convention centre operations, Business Events Industry Aotearoa Limited's MEETINGS 2023 - New Zealand's largest trade show for the business events sector - has been awarded Toitū net carbonzero certification. BEIA chief executive Lisa Hopkins says everyone involved in MEETINGS can be proud of this achievement. Te Pae wins sustainable tourism award MEETINGS achieves carbon zero certification creating meaningful change for future generations,” Steele says. The 2023 Skal International Sustainable Tourism Awards hosted a record number of 68 entries from 18 countries. Evaluated by an independent judging panel comprised of sustainability experts, this awards programme has been held annually since 2002 and serves as a platform to give recognition to contributions, remarkable achievements, innovation and best practices in sustainability and responsible tourism. The awards ceremony took place at the opening ceremony of the 82nd Skål World Congress in Málaga, Spain on Thursday 2 November. “Our 220 exhibitors, 500 buyers and our venue, Tākina Wellington Convention and Exhibition Centre, our partners and suppliers, and host city Wellington all played vital roles, not only through their sustainable practices, but also in supporting the local community.” As the official association for the industry, BEIA is committed to the long-term measurement, management and reduction of greenhouse gases for this flagship event. “Our role is to lead the way in sustainability practices and put them at the core of everything we do. “Toitū event certification now gives us the platform to work towards continual reduction of carbon emissions for MEETINGS and future improvements yearon-year,” Hopkins says. Motive directors Simon Coxhead, Jenny Walsh, and Duane Alvares [8] meeting newz [november december] 2023

Find out about our range of Business Events venues here in Rotorua Whakapā mai | Contact us:


Conversely, exhibitors at the expo felt that the mix of buyers was more extensive and diverse as a result of the show’s format. Buyer Jess Ogg of Event Travel Management says she arrived at the Viaduct Events Centre at 9.30am and stayed through to the show’s conclusion after 5pm. She was pleased with the ‘appointments optional’ approach the expo took. “I enjoyed the show’s layout and its format. It was nice to be able to pop in and see whoever I wanted to, that’s a good way to find new suppliers who I may not have known about before. It also means you are not locked into a specific time so you can extend the conversations if you like.” Ogg says it was a bonus to see some of the smaller Pacific players like Samoa, Vanuatu and New Caledonia as well as different Australian regions like Northern Territory and some domestic destinations that don’t always have a high profile. Gail Hendricks, Rabobank, says she concentrated on domestic exhibitors. “I liked catching up with regions I thought I knew but where I could still find hidden treasures. I even found that in Waikato, and I live there.” Grant Bevin, of travel management company ATPI, says the show was a good way BUS I NE SS EVENTS E XPO] to reconnect with the wider industry. “Because we deal with all types of groups we need to see a cross-section of venues and that’s what we have found at this event.” Cal Palmer of The Total Event enjoyed catching up with offshore and domestic suppliers. “Being able to talk to everyone in one place saves a lot time. I have been seeing bureaux here because it’s helpful to get an unbiased opinion.” Giving a seller’s perspective, Martin Langford of Shotover Jet and Dart River Jet says the Business Expo attracted a relaxed and quality audience who were keen to do business. High performance coach and speaker at BEE Gordon Walker with Stu Robertson, Team Up Events NZ & Fiji Fiona Pascoe, Crystalbrook Collection; flanked by Nic Masu and Grant Bevin, both ATPI Jess Ogg, Event Travel Management (centre) with Filipa Esgalhado and Orshi Miklos, both Pullman Auckland Hotel & Apartments Sophie Sones, Maja Alexander, BEE Crew; John Robertson, Mel Jacka, TPA; Che Fu, Musician meeting newz [november december] 2023 [11]

[BUS I NE SS EVENTS E XPO “For example we’ve talked to someone who is bringing 250 people to Queenstown and is looking for activities to add to the programme. “This has been a great debut and I am sure it will fit well into the calendar.” Ana Haase, customer service executive with Scenic Hotel Group, says the company had four requests for quotes by lunchtime at the expo. “We’ve had really strong interest in our New Zealand hotels and also in Niue.” Exhibitor Jacquie Carson, Vanuatu Tourism Office, says some of the visitors were unsure of how the country differs from other Pacific destinations. “It was handy to be able to explain our points of difference where necessary. But we were also talking to people who had confirmed groups – in one case we have organised a site visit for them.” New product Club Med’s Joey Templin says New Zealand conference and incentive organisers were keen to hear about the company’s new offerings, including Club Med Kota Kinabalu opening in 2025 in Borneo. Club Med Tinley, close to Durban in South Africa and opening in 2026, also generated interest. “It will be a beach resort with a 500-person convention centre and, three hours drive away, we will have a lodge in a ‘big 5’ game resort with 80 exclusive villas.” Gold Coast venue and attraction Dreamworld’s A$55 million refurbishment and new themed dinner options were key topics for sales manager – events Renee Roberts. “One of our new private function offferings is the Cave of Waves Soiree, based around Whitewater World’s wave pool with full entertainment and food and beverage. From an organiser’s point of view it’s all inclusive and ready made.” Ali Thompson, of Visit Sunshine Coast Business Events, was highlighting new developments around Maroochydore CBD, including a Holiday Inn Express and the new City Hall complete with the Altitude 9 venue and its top level meeting and function space and an array of restaurants on the ground level. “The new precinct in Maroochydore is five minutes walk from the beach and a 10-minute drive to the airport.” Pavan Mudaliar, On-Site Technologies; Matt Peat, Tessa Frampton, Lime & Soda; Morgan Thomas, On-Site Technologies Events contractor Kelly Gilkison with Joey Templin, Club Med Jane Blackmore, Brand Magic Ltd Cal Palmer, The Total Event… liked the mix of offshore and domestic exhibitors David Hurst and Cecil Potatau, All Blacks Experience 19 November 2024 Viaduct Events Centre Auckland SAVE THE DATE 2024 [12] meeting newz [november december] 2023

Tiered 410 seat theatre 16 conference/breakout venues all with natural light 24-hour business centre Professional and friendly staff In-house multi-media technical services Dedicated conference / banquet team 450 free onsite carparks 148 ensuite accommodation rooms Gymnasium, outdoor swimming pool and spa Wellington’s Restaurant & Bar 24-hour reception AUCKLAND’S “ALL IN ONE” SOLUTION Phone 09 526 3029 or email

[HAWKE ' S BAY Hawkes Bay: UP ANDRUNNING REGION READY TO WELCOME BUSINESS EVENTS By Stu Freeman That’s the message from Hawke’s Bay Tourism for any business event organisers who may be hesitant to send a conference or incentive into the region. “We still receive some feedback from around the country that people think there may be hurdles in putting an event here,” says Liz Grossman, partnerships manager tourism, trade and business events with Hawke’s Bay Tourism. Hawke’s Bay is back in business and its ability to cater for thousands of happy visitors at an event has been demonstrated even before the 2023 – 24 summer really kicks in. Hawke-s Bay Trails cycling Clive [14] meeting newz [november december] 2023

Hawke’s Bay – the main course for your next business event Impress your conference, meeting or incentive delegates with the bounty of Hawke’s Bay, New Zealand’s Food and Wine Country. Web: Email: HAWKE ' S BAY] “However when BE planners come here and actually experience the region they quickly see that all the things we are most known for – idyllic locations, high quality venues, Mediterranean climate, high quality food and wine – remain at their fingertips as they always have been.” Grossman says two massive concerts by Robbie Williams early in November proved the point. “Tens of thousands of people descended on the region, the weather was beautiful and our operators were here to ensure everyone had a fantastic experience. The buzz is back and the whole industry is really looking forward to the year ahead.” Other major events in November included the Urban Barbecue Festival, the 20th Anniversary of the Napier Urban Farmers’ Market, and Harvest Hawke’s Bay. Grossman emphasises that conference, meeting and incentive organisers can easily access assistance when planning and hosting an event in Hawke’s Bay. “The Hawke’s Bay Convention Bureau is a non-profit division of Hawke’s Bay Tourism that offers free unbiased professional services and local knowledge. “Our services include providing personal advice from the bureau as well as coordination of request for proposals with member hotels, activities, destination management companies (DMCs) and professional conference organisers (PCOs).” The bureau can also assist business event organisers in finding meeting rooms, exhibition halls and hotel rooms to best suit their requirements. “We’re also happy to coordinate hosted site inspections for key decision makers. “Hawke’s Bay offers a great selection of meeting venues that are complimented by an extensive selection of professional support services, including AV specialists, event managers, vintage car hires, coach and helicopter transport.” Art Deco Walking Tours Napier meeting newz [november december] 2023 [15]

Napier Conferences & Events, stunning views across Hawke's Bay Napier Conferences & Events [HAWKE ' S BAY views of the sea TECHNOLOGY, VERSATILITY AND The centre is well known for its strong focus on conferences and events, accommodating up to 350 delegates, with a range of versatile spaces to suit diverse needs. Organisers and delegates utilising the venue can also take advantage of the vast array of activities on offer in Napier and the Hawke’s Bay region. Hayden Henderson, manager Napier Conferences and Events, says developments in the near future will enhance the venue’s reputation even further. “A technical upgrade is currently underway for all spaces across the venue,” Henderson points out. “This includes improving connectivity for video conferencing enabling a seamless hybrid experience for delegates and presenters. Zoom at the touch of a button will be ready for roll-out in the new year.” Meantime, Napier Conferences and Events is in the in the process of updating its popular virtual reality experience in readiness for MEETINGS 2024 in Wellington. “This will incorporate the recently reopened war memorial located at the front of our building. The VR experience is always enjoyed by buyers at MEETINGS, so we are keen to keep adding relevant content to keep the business events community informed.” The Napier War Memorial Centre is located along Napier's picturesque Marine Parade, so delegates can enjoy a backdrop of ocean views, enhancing any event's ambience. An expansive range of off-site activities are available for delegates and their partners. Many BE visitors extend their stay to make the most of Hawke’s Bay’s wineries – an attribute recently highlighted when the region was named as one of only 12 Great Wine Capitals of the World. The award means Hawke’s Bay joins global heavyweights such as Bordeaux (France), Bilbao (Spain) and Napa Valley (USA). This accolade reflects the quality of Hawke's Bay as a wine destination and the experience on offer to visitors. The team at Napier Conferences and Events also works with other Napier City Council venues and tourist attractions including National Aquarium of New Zealand and MTG Hawke’s Bay as additional venue offerings for cocktail/ welcome events and activities. Henderson says a number of key events are in the pipeline, including Conztruct - a trade show that sees 50 exhibitors utilising the ballroom, foyer and large exhibition hall. There are a variety of exhibitor stand sizes and requirements to allow for the range of businesses in the construction sector. “We’re looking forward to a busy 2024. A number of months are already booked out with a range of events and conferences attracting delegates to the venue from around New Zealand and also internationally.” Henderson adds that the team is looking forward to hosting a range of events at the Art Deco Festival in February, such as the Deco Decadence Grand Ball. This signature event of the festival includes the Jazz Club Big Band, cocktails, supper and of course dancing. Major technology upgrades and an exciting mix of business and public events are among the defining features of the next 12 months for the team at Napier Conferences & Events who operate from the Napier War Memorial Centre. [16] meeting newz [november december] 2023

Napier War Memorial Centre 48 Marine Parade, Napier +64 6 835 9001 Location, location, location! PANORAMI C V I EWS ARE ALL PART OF THE EXPERI ENCE ON OFFER Napier Conferences & Events operates from the Napier War Memorial Centre on Marine Parade, where guests can enjoy the sweep of the bay from Cape Kidnappers to Mahia Peninsula. With Napier’s Art Deco architecture on your doorstep, specially designed multi-purpose spaces plus a talented team, your next event is sure to exceed expectations.

time TOITOI After receiving news of being awarded Qualmark Gold on February 14, the same day the cyclone wreaked havoc, Toitoi’s staff jumped into action helping the wider Hastings District Council emergency response. Hastings District Council’s Business Manager, Arts & Culture, Coltan Wright says in the immediate aftermath, Toitoi’s main functions space was used as a household goods distribution centre for several weeks. “It was not difficult to think about things other than business at that time,” he says. By April, the team had moved back into business as usual - supporting their community through various event sponsorships and by providing their typically-excellent services to all their events clients. With six unique venues, which blend heritage architecture with modern technology, Toitoi is able to cater to a wide range of events, Wright says. In the second-half of 2023, Toitoi has delivered the Te Runanganui - Te Pihopatanga o Aotearoa Conference for 250 delegates in late September, the Bayleys Wine Awards in early November, Taituarā local government conference in late November, and the First Light Foods conference in December. “Then we have some exciting conferences in the first half of 2024, including the Anglican General Synod. That event is taking the whole venue for five days with 300 delegates and full catering on-site throughout the programme,” Wright says. Their team has also been recognised in four categories at the Entertainment Venues Association of New Zealand’s annual awards. Event Manager, Lara Paaymans, was named finalist for Rising Star of the Year, Technical Manager, Dane Fletcher, was the winner of Team Member of the Year, and Presenter Services Manager, Glen Pickering was finalist for Team Leader of the Year. The venue itself was also the winner of Small Venue of the Year. Toitoi is now looking ahead to next year, and the AuSAE Association X tradeshow, BEIA Meetings Tradeshow and the Business Events Expo, he says. “We’re excited about what the next few months will bring. From a business events point of view, we have some really strong bookings for the second half of this financial year.” Despite a tumultuous start to the year, with Cyclone Gabrielle devastating the region, Toitoi – Hawke’s Bay Arts & Events Centre will finish 2023 on a high. [HAWKE ' S BAY Toitoi Municipal Assembly Ballroom Toitoi – Hawke’s Bay Arts & Events Centre [18] meeting newz [november december] 2023

@toitoivenues Stunning conferences, events and dinners Contact Coltan Wright 027 203 4823 or HAWKE ' S BAY] McLean Park The venue is well known for sporting events and other entertainment, with the coming months seeing two Black Caps cricket games coming up next month and a Tom Jones concert on 6 April (the first international concert for the park.) However, McLean Park has plenty of diversity and has rooms suitable for meetings, presentations, trade shows, dinners and more. Any space across the park can be used - from small corporate boxes for an interview with a view, a movie on the big screen, vehicle displays on the embankment, trade exhibitions under the grandstand or the three court basketball centre for team building activities. The venue also has a dedicated event coordinator who will manage clients’ needs and execute the event experience for customers. MTG Hawke’s Bay This venue has a concert theatre, foyer education suite, main foyer and a range of gallery spaces available for business events. The light-filled main foyer and galleries overlook Napier's Soundshell and gardens, the Pacific Ocean and the nearby historic Napier has a wide range of venues available to add some location variety to a multi-day conference, or spaces with a difference for special events. Around the VENUES Art Deco Masonic Hotel. The MTG Century Theatre is a premier mid-sized venue ideal for a conference, launch, lecture or a film, music or theatrical event. The theatre was designed with chamber music concerts in mind and has a Steinway piano available. It has air-conditioning and tiered seating for 330. Scenic Hotel Te Pania McLean Park meeting newz [november december] 2023 [19]

[HAWKE ' S BAY Faraday Museum of Technology This is an interactive technology based museum, which can accommodate up to 175 guests. It is suitable for cocktail receptions, themed parties, media presentations, a silent disco or fashion show. The museum is also a great option for delegate activities pre, post or during conferences. Napier Municipal Theatre Centrally located in the heart of Napier, this theatre combines elegant art deco style with modern theatre facilities, The flexible venue has two event spaces, theatre seating for up to 989, full bar and catering facilities and a dedicated team. Ocean Spa The spa is located right next to Napier War Memorial Centre and is well known for holding fun events – such as Bertie’s Breakfast Brunch for the upcoming Art Deco Festival in February. It also has the The Bach Café which can be hired in the evenings. The National Aquarium of NZ The National Aquarium of New Zealand is a unique setting for a range of events. The Exhibition Hall, situated in front of the main Pania Reef Tank and Oceanarium tunnel, is ideal for evening gatherings with a capacity of 100 for cocktails, 80 for theatre-style seating, or 50 for formal dinners. For daytime events, the Function Room (East Coast LAB) accommodates up to 50 people. Enhance your experience with a tour of the exhibits or a Little Penguin Close Encounter. Explore customizable options, including set menus for seated meals, canapés, and grazing plates. Faraday Centre National Aquarium Crown Hotel Located in Ahuriri, Napier, this is a boutique hotel in a waterfont location with conference spaces up to 120 delegates, 39 guestrooms and bar and restaurant. Groups can stay on site for their entire conference or experience local wineries, restaurants and activities on their doorstep. Marina Bodiu has returned as the hotel’s conference manager after having time off with maternity leave. The hotel management reports that regular clients and new business enquiries are looking positive and strong. ‘Napier is absolutely open for business and tourism operators welcome the return of both domestic and international conferences and events.” Black Barn, well established as one of Hawke’s Bay’s most popular business events and entertainment venue, is celebrating 20 years of winemaking, concerts, markets, retreats and hospitality. Over the years, the company has also built a reputation in the business events sector for hosting meetings, corporate retreats, incentives and reward programmes, seminars, team building activities, weddings and other functions. Venues on offer include The Black Barn River Room – Tuki Tuki Valley, a purpose-built private pavilion with elevated views up and down the Tuki Tuki River and across to the east face of Te Mata Peak. This exclusive venue is perfect for 40–65 people, for private parties, weddings and small conferences. For larger events, there are sites for marquees taking 120 people plus, while there are other distinctive venues, such as the Market Round. Black Barn Vineyards has now added to its choice of business events venues even further with the addition of a new intimate space known as The Cabana. Weddings and functions manager, Bettina Messervy says the space will be ideal for private dinners and functions with catering provided by The Bistro, the established restaurant on-site at Black Barn. “We also see potential for corporate meetings throughout the year.” The new space is expected to be open by the end of 2023 and is likely to cater for groups of between 10 and 35 people (final details are to be released). update BLACK BARN Ocean Spa [20] meeting newz [november december] 2023

BE Spearheaded by peak industry body Business Events Industry Aotearoa (BEIA), the inaugural Business Events Week in September was developed as a platform to elevate the importance of business events to New Zealand, incorporating five days of meetings, forums and awards. Supported by Tourism New Zealand, leading global business events experts joined local strategists to focus on the sector’s future legacies and opportunities. BUS I NE SS EVENTS WE EK] The BEIA conference was held in Blenheim, Marlborough from 18 – 20 September and was the start of the inaugural Business Events Week. As part of the event, attendees got to experience the best of Marlborough. Wither Hills was the venue for the welcome, the ASB Theatre and Marlborough Convention Centre hosted the conference, and the gala dinner was held at Omaka Aviation Heritage Centre. BEIA chief executive, Lisa Hopkins told BEIA Conference delegates New Zealand’s business events industry had come of age with investment in world-class infrastructure and the opening of two new conventions centres, Te Pae Christchurch and Tākina in Wellington, and the New Zealand International Convention Centre in Auckland set for 2025. “Developing a focal event for the sector helps us to educate New Zealanders about business events and the benefits beyond economic, showcase New Zealand as a business events destination internationally, and ultimately attract more bid champions and events to our shores. “Our sector is collaborating to ensure New Zealand is recognised on the international stage as a destination for business events that contribute across the four capitals: nature, culture, social and economy,” she says. Tourism New Zealand chief executive René de Monchy said, as a core market for TNZ, business events bring high quality visitors that deliver knowledge, business and economic benefits and positive social legacies. “Recent investment in new infrastructure has ensured New Zealand has a world-class business events offering. This is a great time for the business events sector to work together and achieve sustainable business events growth that will support New Zealand's economy,” he says. BEIA Conference keynote speaker, Senthil Gopinath, CEO of the International Congress and Convention Association (ICCA) – Global Meetings Industry Association highlighted New Zealand’s opportunities on the world stage. “New Zealand has the edge on the rest of the world because of its size and its experiential learning offerings – increasingly attractive in this changing world,” he says. In partnership with ICCA, Tourism New Zealand announced it will continue its successful work in supporting the professional development of the Business Events industry by hosting an in-person ICCASkills Training Hub in 2024. International business events strategist, Martin Sirk challenged ‘business as usual’ thinking at the conference and forums throughout the week. “Conferences should not be comfortable, but places on the edge, places to challenge and inspire people to do things differently,” he says. NEWZEALAND BUSINESS EVENTSWEEK HIGHLIGHTS VALUEOF INDUSTRY Martin Sirk BEIA Conference Policy Forum meeting newz [november december] 2023 [21]

[BUS I NE SS EVENTS WE EK Policy Forum targets opportunities for New Zealand As part of New Zealand Business Events Week, a Policy Forum of industry leaders, government agencies and panelists facilitated by Martin Sirk, met in Wellington. This group identified ways to improve teamwork across New Zealand and between policymakers, the BE industry, and end-beneficiaries. Martin Sirk said business events cross over multiple sectors of the economy and society. “BE is about building deeper institutional relationships aligned with the long-term outcomes you want to achieve. This includes academia, industry, government, policy makers, and iwi. “New Zealand has the opportunity to shape conversations in certain fields and carve a niche.” Policy Forum participants agreed New Zealand benefits from a strong positive perception internationally and, led by Tourism New Zealand, it leverages ‘brand and team New Zealand’ well. The country also benefits from all eight New Zealand universities ranking in the top three percent of the world’s universities— more than teaching institutions, they are powerhouses of research. “New Zealand’s size and connectedness are assets. Smaller destinations are often more successful because they are more agile, they have better communication lines, can form partnerships more quickly, and have fewer complex politics and bureaucratic thinking,” Sirk says. “While it is important to curate events around this country’s strengths, New Zealand’s problems and challenges can also be an asset in positioning it in the world. There are conferences who want to help you. Target these.” Sirk also pointed out that New Zealand’s Māori culture allows us to deliver authentic conference experiences, through unique content and co-creation. “Your culture is not just promotional ‘wrapping paper’, but part of the content offering as well – that is a rarity in this world,” Sirk says. Next steps for New Zealand’s industry include understanding how to measure success and developing ways to lead in the sustainability space. Currently no destination is leveraging the period between winning the bid and hosting the conference. This gap is where New Zealand can enhance the event’s strategic importance, legacy and outcomes. “Communicating the value of business events and promoting the good that comes out of meetings should be top of mind,” Sirk says. Tourism New Zealand Business Events Awards Tourism New Zealand has recognised the experts who successfully secured international conferences for New Zealand over the past year. These events are estimated to deliver $63.8m to the economy with the significant contribution of 45 conference champions from across New Zealand who have successfully bid for and won international conferences. Tourism New Zealand chief executive René de Monchy says, “Tourism is one of New Zealand’s biggest export earners and will be a significant contributor as we face tough global economic conditions. Business events attract high-quality visitors who enrich our visitor economy and beyond. Conferences provide an opportunity to share knowledge, forge business relationships, and showcase local research, innovation, and our unique culture. BEIA conference Dr Senthil Gopinath, CEO, ICCA Luisa Cardona, Destination Queenstown; Melissa Couch and Monique Walker, Heritage Hotels; Ginny Goding, Wallace, KJET and Sarah MacRitchie, Rutherford Hotel [22] meeting newz [november december] 2023 Earlybird rates end Wednesday 13 December 2023 MEETINGS2024 is coming to RotoRua 19-20 June 2024 I Energy Events Centre, Rotorua aPPLY noW TO BE AN EXHIBITOR BUS I NE SS EVENTS WE EK] “In the last financial year alone, New Zealand won 54 international conferences, estimated to be worth $63.8m to our local economy. A lot of that success comes down to the hard work of talented individuals whose knowledge, influence and passion attract events to our shores. “Working in sectors ranging from indigenous education to green infrastructure, virtual reality to public health, these New Zealand industry leaders and academics worked alongside Tourism New Zealand and its convention bureau partners to bid for and secure high-profile conference wins for the country.” This year, the event has been incorporated into the inaugural New Zealand Business Events Week, spearheaded by peak industry body Business Events Industry Aotearoa (BEIA) to elevate the importance of business events to New Zealand. NEW ZEALAND BUSINESS EVENTS WEEK 2023 18-20 September - BEIA Annual Conference Marlborough 21 September - Policy Forum, Wellington 21 September - Tourism New Zealand National Awards Dinner, Auckland 22 September - Auckland Business Forum 22 September - ICCA International Conference Seminar, Auckland Tourism New Zealand Business Event Awards Holly Eason, Exhibition Hire Services and Eugene Fraser, Peek Exhibition meeting newz [november december] 2023 [23]

Josephine Hutton joins as associate director of sales at NZICC where she will oversee the eight-person strong domestic sales team. Hutton was most recently sales manager for SkyCity Auckland. Charlotte Mills is the new business development manager - Australia based in Auckland at Auckland Convention Bureau (ACB). Mills has more than a decade of industry experience having spent time at inbound tourism operators AOT Group and ATS Pacific, Navigate Travel, Helloworld Travel and Fullers 360. Mills was most recently in the hotel business as sales manager at QT Hotels & Resorts. Natasha Sikivou is the corporate and special events sales manager at NZICC, a role which sees her promoted from events executive – a role she has held at SkyCIty Auckland since May 2021. Sikivou will be partnering with NZ corporates, promoters and exhibition organisers for future booking at NZICC. Paula Buchanan is the new BDM at The Headwaters Eco Lodge. Buchanan has spent 28 years in the business events and incentive travel industry. She has held various positions in sales, operations, finance and management roles and was most recently at Highlands Motorsport Park in Cromwell. Tracey Ha is the director of customer experience for the New Zealand International Convention Centre, overseeing all aspects of the NZICC's brand, marketing, communications and corporate social responsibility initiatives. This includes focus on sustainabilty, community impact and creating authentic cultural experiences for NZICC's clients and guests. Ha was previously group marketing manager at Tataki Auckland Unlimited overseeing destination marketing for the visitor economy, events, and their cultural organisations (Auckland Zoo, Maritime Museum and Auckland Art Gallery). Orshi Miklos has joined Pullman Auckland Hotel & Apartments as senior BDM meetings and events. Miklos has worked for 12 years with IHG in various business event sales roles looking after the Auckland and Wellington markets. Most recently she was key account manager for Pro-invest Hotels in Australia and New Zealand. Aaron and Danielle Geraets are the lodge managers running newly opened modern farmstay, Te Karaka Lodge in rural Waikato. They bring with them an extensive background in hospitality having worked in leading luxury lodges, hotels and Michelin starred restaurants, both overseas and in New Zealand, most recently working at the Bay of Many Coves in the Marlborough Sounds. Janine Daniel has been appointed to Business Events Southland as BDE. Daniel recently returned home to the Southland region after an extensive career in hotel conference sales and management roles around New Zealand and overseas and was most recently the assistant hotel manager at boutique hotel EBB Dunedin. Olivia Octaviani joins ACB as business development executive – Australia and International based in Auckland. She has enjoyed an extensive career in the hotel business, having spent many years with IHG both here in NZ and overseas. Most recently Octaviani worked as a the assistant groups, meetings and events manager at Hilton Auckland. Melanie Gurden is marketing and communications manager at Te Pae Christchurch An experienced marketing professional, Gurden brings valuable experience and expertise in brand management, marketing, and communications to Te Pae Christchurch. Dominic Dsouza has been appointed as executive chef to lead the kitchen at Te Karaka Lodge. Bringing with him over 13 years’ experience, Dsouza trained at Alain Ducasse restaurants and has worked in some of the leading Michelin starred restaurants around the world including Geranium and the 3 hat restaurants Sidart and Sid at the French Café. Sheena Zheng Is the account manager responsible for the New Zealand association and government markets at NZ International Convention Centre (NZICC). Zheng was most recently with Auckland Conventions Venues & Events. [PEOPLE ON THE MOVE [24] meeting newz [november december] 2023

[SOC I AL SCENE Jessica Langelaan, Sarah McDonald, Queenstown Convention Bureau Cecil Potatau, All Blacks Experience; Mitch Beresford, Chris Jolly Outdoors Charlotte Mills, ACB; Lisa Hopkins, BEIA; Georgina Torrington, Brook Serene Jacqueline Yee, ACVE; Sheena Zheng, NZICC; Maria Teape, BEIA Rachel Cook, Conference Innovators; Graeme Ayres, Department of Conservation Tracey Thomas, Conference Innovators; Caroline Blanchfield, GCH Aviation Scenic Hotel Group hosted over 100 clients in November on the first Saturday of New Zealand Cup & Show week. It's a Canterbury social highlight featuring high-class racing, fashion, food, and entertainment across three magnificent days as the region celebrated all that is great about spring in Christchurch. Plenty of prizes were on offer and even the odd punter got a win or two during the day. BEIA member networking event Riccarton Races with Scenic Hotel Group BEIA held its Christmas Member Networking Event at The Libraries at The Hotel Britomart on 20 November. The Hotel Britomart partnered with BEIA to stage the elegant event across the two function spaces at The Libraries. Reggae and soul band Kapa T entertained, and guests were served delicious platter food and drinks. Over 100 members attended, including many from out of town who were set to exhibit the next day at the Business Events Expo. Shaun Dalgetty, Show Light & Power; Michelle Geale, Alison Smith, Scenic Hotel Group Steve Parsons, Guest; Nikki Parsons, Te Rito Maioha Early Childhood New Zealand; Warren Harvey, Rotorua Energy Events Centre Debbie Campbell, FCM Travel NZ; Michelle Styles, Corporate Traveller; Michelle Geale, Scenic Hotel Group; Miles Turner, FCM Travel NZ [26] meeting newz [november december] 2023